Privacy Policy

Freya Design Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from freya-designs.com (“Site”).

Personal information we collect

When you visit our website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and certain cookies installed on your device. As you navigate our website, we also collect information about the pages or products you view, the websites or search terms that brought you to our website, and information about how you interact with the website. We refer to this automatically collected information as "Device Information."

We collect information about the device using the following technologies:

"Cookies" are files placed on your device or computer and usually contain an anonymous unique identifier. For more information about cookies and how to disable them visit www.allaboutcookies.org.
Log files track website activity, and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
Web beacons, 'tags', and 'pixels' are electronic files used to record information about your navigation on the Website.
When you make or attempt to purchase through the Site, we also collect certain information from you such as your name, billing address, shipping address, and payment information (including credit card number, PayPal username, email address, and phone number). We refer to this information as "Order Data."

When we refer to “personal information” in this Privacy Policy, we are referring to both device information, and order data.

How do we use your data?

Generally, we use the Order Data we collect to process orders placed on the Site (including processing payment information, arranging shipping, and issuing invoices and/or order confirmations). We also use the Order Data to:

- To communicate with you;
- To review our orders for risk or fraud;
- To send you information or advertising about our products or services that match the preferences you have communicated to us.

Our third-party providers and warehouses receive information about the contents of the order and the buyer's delivery address: this information is necessary to organize the shipment.

Different suppliers work with our store and each order may be from a different company.

If you would like to know which supplier or warehouse received the information about your order, please contact us.

We use the device information we collect to detect potential risk and fraud (including your IP address) and to generally improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website and by evaluating the success of our marketing and advertising campaigns).

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion. You also agree to allow this currency to be stored in your web browser's session cookie (a temporary cookie that is automatically deleted when you close your browser). This allows us to ensure that the chosen currency remains consistent throughout your browsing so that prices can be displayed in your local currency.

SMS marketing and notifications

When you provide your phone number during payment, initiate a purchase, place an order through our form, or search on our website, you agree to receive SMS notifications (regarding your order, including abandoned cart reminders) as well as SMS marketing offers. This may mean up to 6 SMS per month. You agree that this consent is not a precondition for making a purchase.

If you no longer wish to receive SMS marketing and notifications, you may reply STOP to any SMS we send you or use the unsubscribe link included in any of our messages. You understand and agree that any other unsubscribe attempt using any other terms will not be considered a valid method of stopping notifications. SMS and data charges may apply.

If you have any questions, you can send AIDE in response to the SMS received or contact us for more information. To stop SMS marketing campaigns, please follow the procedure described above.

Sharing of personal information

We share your personal information with third parties for their use as described above. For example, we use WordPress/Shopify to host our online store on our website. For more information about WordPress/Shopify's use of your personal information, please see their privacy policies:

- WordPress Privacy Policy
- Shopify Privacy Policy

We also use Google Analytics to better understand how our customers use our website. You can learn more about Google's use of your personal information by reading their privacy policy:

- Google's privacy policy

If you wish, you can deactivate Google Analytics here:

- Exclude Google Analytics

We may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, court order, or other lawful request for information, or to protect our rights.

Behavioral Advertising

As previously mentioned, we use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page:

Initiative for Network Advertising

You can also opt out of targeted advertising by using the links below:

Facebook: Facebook advertising settings
Google: Google advertising settings
Bing: Bing advertising settings

Additionally, you may choose to opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal:

Deactivation portal of the Digital Advertising Alliance

Do Not Track

Please note that we do not alter our data collection and use practices on our website when we receive a “Do Not Track” signal from your browser.

Your rights

If you reside in Europe, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us at info@freya-designs.com.

If you reside in Europe, we process your information as part of the performance of our contract with you (for example when you place an order on our website) or to pursue our legitimate business interests as mentioned above.

Please note that your data will be transferred outside Europe, in particular to Canada and the United States.

Storage of information

When you place an order on our website, we will retain information about your order in our archives unless you specifically ask us to delete it.

Changes

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors

Our website is not intended for persons under 18 years of age.

Contact

If you would like more information about our privacy practices, ask a question, or make a complaint, please contact us at info@freya-designs.com.

Company name: 
Registration number: 
Address: